Question 1

How do rental pickups work if you don’t have a showroom?

Accepted Answer

All rental pickups are coordinated from our warehouse at 131 Hemphill Ct., Summerville, SC. While we do not operate a public showroom, we schedule pickups to ensure smooth service and efficient turnaround.
Pickups are available Fridays by appointment and Saturdays from 9:00–10:00 AM. Clients must text 30 minutes prior to arrival so our team can be ready to assist.
Returns are accepted Mondays between 9:00 AM and 2:00 PM.

Question 2

What rental items do you provide?

Accepted Answer

We provide many different rental items, such as linen, thrones, centerpieces, silk floral arrangments and many other items. If what you need is not listed in the rental section please contact us as we update inventory often.

Question 3

Can you get your deposit back if you cancel your event?

Accepted Answer

Please reffer to your contract all information is provided there and specific to each customer.

Question 4

How can I contact you?

Accepted Answer

The best method of contact is via email at AprilM@cceventsandrentals.com. Other methods of contact include Facebook Messaging and  via text message 843-608-0576

Question 5

How can I see pricing?

Accepted Answer

For a custom quote, please fill out a booking form with the items you’re interested in and use the comments sections to add additional questions or details regarding your inquiry. Some pricing is available under our Packages page of the website

Question 6

Full Décor and Event Planning Services If I have my own venue, can you provide full décor (centerpieces, linen, sweet table, etc.)?"

Accepted Answer

Yes, full décor is a service we offer. How can I schedule an appointment to view your venue? Please send us your name, phone number, possible event date and your availability Monday-Thursday

Question 7

Do you have a showroom that I can come in and see rentals items?

Accepted Answer

Unfortunately, we do not at this time, but you can view our items through our website or social media pages as we post event pictures.

Question 8

How can I see pricing for your venue?

Accepted Answer

Please send us a text message at 843-608-0576 or email us at AprilM@cceventsandrentals.com

Question 9

How can I book rental items?

Accepted Answer

Please fill out a booking form: www.cceventsandrentals.com/rental

Question 10

I filled out a booking form, how long should I wait before reaching out?"

Accepted Answer

We typically reply within 24 hours, but we may take up to 1-2 business days, our office is closed Friday-Sunday

Question 11

I’ve called and texted but I have not received a response, how can I get in touch with you?"

Accepted Answer

Please note when we are receiving a high volume of calls and texts, they may get buried due to the high volume. Please don’t hesitate to send a follow up text message if we have not responded within 2 business days. Please note the best method of contact is by email.

Question 12

I’ve ordered from you before, but I received a different quote now that I inquired, why did the price change?"

Accepted Answer

Our prices are subject to change without notice. Prices varies depending on availability of items and availability to deliver.

Question 13

Can I pickup the items myself to avoid a delivery fee?

Accepted Answer

Unfortunately, all of our items must be delivered and picked up by our staff only. With the exception of smaller items (linin chargers and some centerpieces

Frequently asked questions